The team it requires to hit a Million Dollars (Rachel Ngom): Episode 395

The team it requires to hit a Million Dollars
In this episode I talk about the team required to hit a million-dollar business. I talk about having someone to handle customer service and that, as the business grows, you need to bring on more team members to manage the workload. I chat about the importance of delegating tasks and empowering team members to take over tasks so that you can focus on growing the business!

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  • You need a right-hand person who supports your vision and can take tasks off your plate.
  • Your team will evolve over time, so be open to changes and growth.
  • Identify the tasks that are causing you the most headaches and delegate them to your team members.
  • Hire someone to do customer service as your business grows, so you don’t have to handle it all yourself.
  • Be strategic in hiring team members, considering their strengths and how they fit into your company culture.
  • Build a team that shares your values and is committed to your mission.
  • Invest time in training and equipping your team members to set them up for success.
  • Communicate clearly with your team to ensure everyone is on the same page.
  • Set expectations and hold your team accountable for their performance.
  • Don’t be afraid to let go of team members who are not a good fit for your company or are not meeting expectations.


  • 0:00 Introduction
  • 1:00 Importance of building a team to achieve a million-dollar business
  • 1:09 Challenges in hiring and delegating tasks to the team
  • 1:14 Possibility of covering team training in a future episode
  • 1:30 The importance of having a right-hand person to support the business vision
  • 2:26 The role of a virtual assistant in customer service
  • 3:23 Bringing on additional team members as the business grows
  • 4:26 The importance of having a financial expert on the team
  • 5:32 The role of a social media manager in the team
  • 6:20 The importance of having a copywriter on the team
  • 7:04 The role of a project manager in the team
  • 7:40 Conclusion and call to action for listeners to build their dream team.



  • “You can’t get there alone. It’s going to require a team.”
  • “The team that it requires to hit a million dollars…you need to have a right hand like a wing woman, a wingman, somebody that’s there really supporting you in the vision.”
  • “The things that are causing you a big headache, those are the things you need to get off your plate and get to somebody.”
  • “As your business is growing, you should not be the one that’s in there responding to all of the emails.”

Watch Full Episode:

The team it requires to hit a Million Dollars
The team it requires to hit a Million Dollars (Rachel Ngom): Episode 395

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Hey! I’m Rachel. I’m a former Big Ten volleyball player turned entrepreneur and professional cheese taster (kidding–but that would be a sweet job).

I’m a Pinterest strategist for female entrepreneurs who are sick of struggling on Facebook & Instagram and want to automate their traffic and get more leads on autopilot. I’ve used Pinterest to increase my blog traffic by 34,000/month…for free!

Obsessed with: adventure, champagne, chocolate, and yoga pants.

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